Account & data
Delete your Habit Tracker account
Delete directly in the App
This is the fastest method, it works whether or not you created an account, and it normally completes immediately.
- With an account. Open Habit Tracker, go to Account, select Delete account, confirm your identity, and approve the permanent deletion.
- Without an account (guest). Open Habit Tracker, go to Account, and select Delete my data. No sign-in is required.
If you use the App without an account
Habit Tracker can be used without signing up. In that case we hold no email address, no name, and nothing else that identifies you, so an emailed request cannot be matched to your data — the address you write from is not stored anywhere on our side. Two things follow from this:
- Delete from inside the App while you still have it installed, using Delete my data above.
- If you have already uninstalled the App, your data can no longer be linked to you by us or by anyone else. Reinstalling does not help: a fresh install starts a new anonymous session and has no access to the previous one.
If you would still like us to act on a request, open Account in the App and copy the Support ID shown there, then include it in your email. It is the only identifier that ties a guest request to stored data.
Request deletion without access to the App
Email support@qbito.app from the address associated with your account, or include your Support ID if you use the App without an account. Use the subject Habit Tracker account deletion request. We may ask you to verify account ownership before processing the request.
Data that is deleted
- your authentication account and profile;
- habits, categories, history, and per-user statistics;
- survey responses and saved survey progress;
- support requests, messages, diagnostics, and attachments;
- profile images and other account-scoped files;
- install-attribution records and the RevenueCat customer profile.
Requests submitted by email are normally completed within 30 days. Aggregated information that no longer identifies your account may remain. Records held independently by Google Play or the Apple App Store are governed by those providers' retention obligations.
Subscriptions
Deleting your Habit Tracker account does not cancel an active subscription. Cancel it separately in Google Play or the Apple App Store to prevent future renewal charges.
For more information, see our Privacy Policy.